How do I order a replacement or additional V1CE card?
To order a replacement or extra V1CE card, place a new order at v1ce.co, choose your previous design in the design portal and approve the mockup. When it arrives, activate it and link it to your existing page. Your page and contacts do not change.
| Time needed | 5 minutes |
|---|---|
| What you need | Your previous order number |
| Where in the app | v1ce.co and the design portal |
Replacement and additional cards follow the same order flow as a new card. Your page, contacts and insights stay exactly as they are, because they belong to your account, not the card.
Order a replacement or additional card
Step 1: Choose your card
Go to v1ce.co and choose the same material and colour, or a different one.
Step 2: Check out
Complete checkout as for a new order.
Step 3: Pick your design
In the design portal, select your previous design. If you cannot see it, quote your previous order number when prompted.
Step 4: Approve the mockup
V1CE does not print any card, including reorders, without mockup approval. The card ships after you approve.
Step 5: Activate
When the card arrives, activate it and link it to your page.
Additional cards
Each new card has its own NFC chip and QR code. You can link it to the same page or a different one.
Upgrading from PVC to metal
Order a metal card at v1ce.co, then activate it and link it to your existing page. Only the physical card changes.
Does my page change?
No. Switching cards does not affect your page, contacts or insights, and your Free Forever access continues as before.
Good to know
- Ordering several cards can qualify for a volume discount.
- If a card is lost, contact V1CE support first so it can be blocked.
Related guides
Frequently asked questions
How do I order a replacement V1CE card?
Order at v1ce.co, select your previous design in the design portal, approve the mockup, then activate the new card.
Can I reuse my old design?
Yes. Select your previous design in the design portal.
Can I order an extra card for the same page?
Yes. Each card has its own chip and QR code and can link to the same page.
Will my contacts and page change?
No. They belong to your account, not the card.
Can I upgrade from PVC to metal?
Yes. Order a metal card and link it to your existing page.
Does V1CE print without approval?
No. Every card, including reorders, needs mockup approval.