Account
Managing personal account details.
15 articles
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→What are V1CE legacy plans and can I still use them?V1CE legacy plans (V1CE Plus, Pro, Teams) still exist for existing customers. New customers go onto Free Forev…
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→How do I re-point my NFC card after migrating to ClientCapture OS?When you migrate from legacy V1CE to ClientCapture OS, your physical card's NFC link still points to your old …
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→How can I tell which V1CE software I'm using?V1CE runs on two systems right now: the current ClientCapture OS, and legacy software (V1CE Plus, Pro, Teams) …
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→How do I reassign a V1CE card to a different team member or V1CE page?Reassign a V1CE card from your dashboard. Open NFC Cards, find the card, click the pencil icon and pick the ne…
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→How do I export my V1CE data? (GDPR data portability)You can export your V1CE contacts to Excel, Google Contacts, or Outlook from your V1CE contact book. For a ful…
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→How do I set up two-factor authentication on my V1CE account?V1CE doesn't offer user-level two-factor authentication yet. The strongest thing you can do today is use a lon…
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→How do I delete my V1CE account and all my data?How to fully delete your V1CE account and personal data, what V1CE keeps for legal reasons, and how to use you…
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→How do I take over a V1CE account from a former employee?To take over a V1CE account from a former employee, contact V1CE support with two things: the email currently …
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→How do I set up a V1CE card I bought for someone else?How to set up or hand over a V1CE card you bought as a gift or for someone else, including when it was bought …
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→How do I manage multiple cards or team members on V1CE?Manage multiple V1CE cards or team members from one login. On ClientCapture OS use the link switcher and Add u…
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→Can I merge two V1CE accounts?Yes, V1CE can merge two accounts. Contact V1CE with both account emails and the team will consolidate your V1C…
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→I have reached my card limit. How do I create more?Free Forever includes one V1CE page. V1CE ClientCapture OS includes unlimited pages under one account. Upgrade…
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→What plan am I on and what features do I have?V1CE has two current plans: Free Forever (free with every card) and ClientCapture OS (paid, monthly only). Cli…
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→How do I change the email on my account?How to change the email address on your V1CE account: self-serve from the dashboard, or contact V1CE support t…
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→What's the difference between V1CE Free Forever, ClientCapture OS, and legacy Plus / Pro / Teams?V1CE has two current plans: Free Forever (free with every card) and ClientCapture OS (paid, monthly only, 30-d…