Help Centre
Help Centre FAQs Can my card tap straight to my website instead of my V1CE page?

Can my card tap straight to my website instead of my V1CE page?

Published 18 June 2026 Updated 12 November 2026 Reviewed 12 November 2026 FAQs

It depends on your software. Legacy V1CE (Plus, Pro, Teams) has a Direct URL option that sends a tap to an external website. ClientCapture OS does not offer one yet and it is on the roadmap, so contact V1CE support to discuss options for your account.

Time needed2 minutes
What you needKnow which software you use
Where in the appLink switcher (legacy only)
Can my card tap straight to my website instead of my V1CE page?: guide thumbnail

By default your card opens your V1CE page. Whether it can open another website instead depends on which V1CE software you are on.

On legacy V1CE (Plus, Pro, Teams)

Legacy software has a Direct URL option that makes a tap go straight to an external website.

Use the link switcher to choose the link you want to change.

Step 2: Open the Networking Toolkit

Open the Networking Toolkit for that link.

Step 3: Choose Direct URL

Select Direct URL and enter your website address.

On ClientCapture OS

A direct external URL option is not available yet. Your card opens your V1CE page. Start a live chat with V1CE with your account email and the team will go through the options for your account.

Alternatives that work today

  • Put a website link on your V1CE page so visitors are one tap away.
  • Use a custom domain so your page address matches your brand.

Not sure which software you are on?

Send V1CE a screenshot of your dashboard and we will confirm. The guide on telling which V1CE software you use also helps.

Good to know

  • Your page also gives visitors a Save contact button, which a plain website link cannot.
  • Ask for the feature on the roadmap at app.v1ce.co/roadmap so it is counted.

Frequently asked questions

Can my V1CE card open my own website?

On legacy V1CE yes, using Direct URL. On ClientCapture OS not yet.

Where is Direct URL on legacy V1CE?

Select your link in the link switcher, open the Networking Toolkit, then choose Direct URL.

Is Direct URL coming to ClientCapture OS?

It is on the roadmap. Post or vote at app.v1ce.co/roadmap.

What can I do today on ClientCapture OS?

Add a website link to your page, or contact V1CE support to go through the options for your account.

Will I lose the Save contact button if I use Direct URL?

Yes, a tap that goes straight to a website skips your V1CE page and its Save contact button.

How do I know which software I use?

Send V1CE a screenshot of your dashboard and we will confirm.

Was this helpful?