What happens to my features when I cancel ClientCapture OS?
When you cancel ClientCapture OS (CCOS), your account moves to V1CE Free Forever at the end of the current billing period. Here is exactly what happens.
What keeps working:
- Your physical V1CE card (NFC tap and QR code)
- Your V1CE page (publicly accessible)
- vCard download
- Apple and Google Wallet passes
- Basic insights
What switches off at end of billing period:
- Two-Way Exchange / contact capture form
- Networking CRM and contact history
- Smart follow-ups and suggested messages
- Campaigns
- Scout (AI networking assistant)
- Booking links
- Agreements (e-signature)
- Services
- Referral tracking
- Custom branding (V1CE watermark returns)
- Custom domain (yourname.com stops pointing to your page)
- Full Insights and analytics
- All 18 native integrations (HubSpot, Salesforce, Pipedrive, Zoho, and others)
Important: if your card was provided free as part of a CCOS subscription (a free subscription card), it will stop working when the subscription ends and reactivate when reinstated. A card you purchased separately keeps working on Free Forever regardless.
To cancel: log in at app.v1ce.co, go to Settings, then Subscription, then Cancel Plan.
If you want to reactivate CCOS at any time, your previous contacts and settings are preserved. Go to Settings, then Subscription, then Reactivate.
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