Billing
Manage payments and subscriptions.
17 articles
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→What happens to my features when I cancel ClientCapture OS?When you cancel ClientCapture OS your account moves to V1CE Free Forever. Your card and V1CE page keep working…
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→Can I pay by invoice or bank transfer?V1CE standard checkout uses card payment. For larger orders or business accounts that require invoice or bank …
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→Do you offer bulk or corporate discounts?Yes. V1CE's bulk pricing is built into published bundles, from a 6-card Starter set to a 100-card Enterprise X…
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→What will the V1CE charge look like on my bank statement?A V1CE charge shows up on your bank or card statement as V1CE or V1CE LTD. If you see that name, it is us and …
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→How much does V1CE cost?V1CE cards start at $79 / £60 (The Original), a one-time purchase that includes Free Forever software at no ex…
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→Does V1CE offer a discount for nonprofits or charities?V1CE may offer a discount to registered nonprofits and charities case by case. Contact V1CE with proof of nonp…
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→How do I get an invoice, receipt, VAT statement, or W9?Download a V1CE invoice or receipt: physical card orders at v1ce.co/dashboard/orders, subscriptions at app.v1c…
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→Can I pause my V1CE subscription instead of canceling?Yes. You can pause your V1CE ClientCapture OS subscription yourself from app.v1ce.co, no need to contact suppo…
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→I've been charged twice for V1CE. What's happening?If you've been charged twice for the same V1CE subscription, V1CE treats it as a clear refund case. Send V1CE …
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→Is there a discount or promo code available?V1CE does not issue promo codes. The biggest discount is built into V1CE's bundle pricing, which saves up to 5…
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→Do you sell gift cards?V1CE does not currently sell gift cards. You can buy a V1CE card as a gift, and the recipient sets up their ow…
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→Can I pay by invoice instead of credit card?Yes. V1CE accepts invoice, purchase order, and bank transfer for any V1CE card order, no minimum quantity or v…
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→How do I cancel my subscription?Step-by-step cancellation for legacy V1CE Plus (per link), why you must cancel before deleting the link, and w…
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→I was charged but did not expect itIf you didn't intend to subscribe, cancel at app.v1ce.co (Settings, then Billing, then Cancel Plan) to stop fu…
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→Can I get a quote for a bulk or team order?Yes. V1CE offers five bundles (Starter, Small Business, Growth, Enterprise Scale, Enterprise XL) and custom qu…
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→Where can I find my past order history?Where to find your V1CE order history. Log in at v1ce.co/dashboard/orders to view past orders, invoices, and o…
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→My payment is not going through. What should I do?What to do if your card is declined on V1CE checkout, how V1CE investigates Stripe-side blocks, and workaround…