How do I reorder a V1CE card?
To reorder a V1CE card, open your orders page, find the earlier order, click Reorder, then confirm and check out. The same card and design are reused. Designs are archived after 2 years, so older orders need fresh artwork through the design process.
| Time needed | 3 minutes |
|---|---|
| What you need | Your earlier order |
| Where in the app | Your orders |
If you have ordered a card before, you can repeat the order without starting again. Orders under two years old reuse the saved design.
Reorder a card
Step 1: Open your orders
Go to v1ce.co/orders and log in.
Step 2: Find the order
Find the order you want to repeat.
Step 3: Click Reorder
This reorders the same card and reuses the existing design.
Step 4: Check out
Confirm your details and check out.
Orders older than 2 years
Design files are archived after 2 years. If your original order is older, the artwork is no longer stored, so you go through the design process again and resupply your artwork.
Cannot find your order?
If you cannot find it, or a company admin placed it under a different email, start a chat with V1CE with the order number or the admin email and we will locate it.
Good to know
- Need a different design? Place a new order instead.
- Inside the app, the Cards screen also lets you manage and replace cards.
Related guides
Frequently asked questions
How do I reorder a V1CE card?
Go to your orders page, find the order and click Reorder.
Will my old design be reused?
Yes, for orders under 2 years old.
What if my order is older than 2 years?
Design files are archived after 2 years, so resupply your artwork.
My admin placed the order. Can I still reorder?
Chat to V1CE with the order number or the admin's email and we will locate it.
Can I change the design when I reorder?
Reorder repeats the same card. For a new design, place a new order.
Where is my order history?
On your orders page.