My bamboo card is cracking. Is that normal?
Bamboo V1CE cards are real wood, so temperature and humidity can cause fine cracks, slight warping or colour change over time. This is normal for natural materials and usually does not affect the NFC chip. If the card is badly damaged, order a replacement.
| Time needed | 3 minutes |
|---|---|
| What you need | Your phone to test the tap |
| Where in the app | Your card and v1ce.co |
Bamboo expands and contracts as the air around it changes. That can leave small marks on the surface without harming how the card works.
Why bamboo cards can crack
Like all wood, bamboo reacts to temperature and humidity. Over time you may see:
- Fine surface cracks.
- Slight warping.
- Changes in colour or texture.
This is a natural characteristic of the material, not a defect.
How to care for your bamboo card
- Keep it in a wallet or card holder when not in use.
- Avoid extremes: no direct sunlight, hot cars or freezing conditions.
- Keep it dry and never submerge it in water.
- Do not bend or flex it repeatedly.
Does cracking affect the NFC chip?
Usually not. The chip sits inside the card and keeps working even when the surface shows wear. Tap the card on your phone to test it. If nothing happens, the chip may be damaged and you will need a replacement.
Getting a replacement
Step 1: Order a new card
Go to v1ce.co and order a new card. You can reuse your previous design.
Step 2: Activate it
When the new card arrives, activate it and link it to your existing page.
Want something more durable?
A metal card is the most durable option and resists scratching, bending and environmental damage.
Good to know
- Test the tap before deciding the card needs replacing.
- For wear and tear on a bamboo card, V1CE support reviews replacement requests, so contact us if it is significantly damaged.
Related guides
Frequently asked questions
Is it normal for my bamboo card to crack?
Fine surface cracks and slight warping are normal for natural wood over time.
Will cracks stop my card working?
Usually not. The NFC chip is inside the card and keeps working.
How do I protect a bamboo card?
Keep it in a wallet, avoid heat, cold and damp, never submerge it and do not bend it.
What if the tap stops working?
The chip may be damaged. Contact V1CE support or order a replacement.
Can I reuse my design on a new card?
Yes. Your previous design can be reused, and your page stays the same.
Is there a more durable card?
Yes. Metal cards are the most durable option.