How do I look after my V1CE card?
Your V1CE card has an NFC chip inside, so do not engrave, cut, drill or otherwise modify it after it is made. Request extra text or engraving through the design portal before production. The QR code still works as a backup if the chip is ever damaged.
| Time needed | 2 minutes |
|---|---|
| What you need | Your order number |
| Where in the app | Design portal, V1CE chat |
A V1CE card is built around an NFC chip. Treat it gently and it keeps working. The main risk is altering the card yourself.
Do not self-engrave a finished card
If you want extra text, a logo change or engraving, request it through the design portal before the card is produced. Engraving a finished card can cut into the NFC chip and stop the tap working. V1CE cannot guarantee a card that has been altered after production.
Want a change before it ships?
If your card is still in design or production you can still make changes. Start a chat with V1CE with your order number. The team can pull it back into amendments so you upload new instructions on the design portal. Nothing is engraved until your design is approved.
General care
- The NFC chip sits inside the card. Keep the card flat and avoid bending it.
- The QR code on the card keeps working even if the NFC chip is damaged, so you always have a backup way to share.
- Your page also opens by link, QR or Wallet pass, none of which need the card.
If your card stops tapping
Try the tap checks first, then start a chat with V1CE and we will check whether it needs a replacement.
Good to know
- Test your card after any change by tapping it on a phone.
- Buying more cards later? Reuse your design by reordering.
Related guides
Frequently asked questions
Can I engrave my V1CE card myself?
No. Engraving can cut into the NFC chip and stop it working.
How do I get engraving or extra text on my card?
Request it through the design portal before the card is produced.
Can I change my design after ordering?
If it is still in design or production, chat to V1CE with your order number and the team can pull it back into amendments.
Where is the NFC chip?
Inside the card.
What if the chip is damaged?
The QR code on the card keeps working as a backup.
What if my card stops tapping?
Start a chat with V1CE and we will check whether it needs a replacement.