Can I extend my free trial?
V1CE has no free trial, so there is nothing to extend. Free Forever is free with every card and never ends. The paid plan, ClientCapture OS, is billed monthly and has a 30-day money-back guarantee: cancel in the first 30 days and every cent comes back.
| Time needed | 2 minutes |
|---|---|
| What you need | None |
| Where in the app | Settings > Billing |
There is no V1CE free trial, so there is nothing to extend. Free Forever is free with every card, and the paid plan comes with a 30-day money-back guarantee instead.
What you get instead of a trial
- V1CE Free Forever is free with every card. It needs no card details and has no end date.
- ClientCapture OS, the paid plan, is billed monthly. If it is not right for you, cancel in one click in the first 30 days and every cent comes back.
- Your card, your contacts and your page stay yours if you cancel.
Why there is nothing to extend
The 30 days is a money-back window on the paid plan, not a trial period, so it is not extended. You can use Free Forever for as long as you like before you decide to upgrade.
Check your plan
Step 1: Open Billing
Click your profile picture at top-left and choose Billing.
Step 2: Read Your plan
Your plan shows your current plan and dates.
Cancel and claim your money back
In Settings > Billing choose Cancel my plan, give a reason, then Switch to free. Do this in the first 30 days to get every cent back. Keep my plan undoes the cancellation.
Good to know
- Your contacts, card and page stay yours after cancelling.
- Not sure yet? Stay on Free Forever and upgrade when you are ready.
Related guides
Frequently asked questions
Is there a V1CE free trial?
No. Free Forever is free with every card, and the paid plan has a 30-day money-back guarantee instead of a trial.
Can I extend my free trial?
There is no trial to extend. The 30-day money-back window is not extended.
How long is the money-back guarantee?
30 days on the paid plan, ClientCapture OS.
How do I get my money back?
Cancel in Settings > Billing in the first 30 days and every cent comes back.
Is Free Forever a trial?
No. Free Forever is free with every card, needs no card details and has no end date.
What do I keep if I cancel?
Your card, your page and your contacts, plus the free features on Free Forever.