How do I set up two-factor authentication on my V1CE account?
Turn on two-factor authentication for your V1CE account from Settings → Security. Scan the QR code with an authenticator app, enter the 6-digit code, and save your backup codes somewhere safe.
> Other ways people ask this:
> "set up 2FA", "two-factor authentication", "enable MFA", "secure my account", "Google Authenticator V1CE", "Authy V1CE", "2-step verification", "make my V1CE account more secure"
Before you start
You'll need an authenticator app on your phone. Any of these work: Google Authenticator, Microsoft Authenticator, Authy, 1Password, or Bitwarden. Install one before starting.
Turn on 2FA
- Sign in at app.v1ce.co
- Open Settings
- Tap Security
- Tap Enable two-factor authentication
- Open your authenticator app and tap Add account or the plus icon
- Scan the QR code shown on screen
- Type the 6-digit code from your authenticator into V1CE
- Save your backup codes — copy them into a password manager or print them
From now on, you'll be asked for a 6-digit code every time you sign in on a new device.
What are backup codes
Backup codes are one-time codes you can use to sign in if you lose your phone. Each code works once. Save them somewhere you can get to without your phone — a password manager, a printed sheet, or a note in a secure location. If you run out of backup codes, generate a new set from Settings → Security.
How to turn 2FA off
- Sign in at app.v1ce.co
- Open Settings → Security
- Tap Disable two-factor authentication
- Enter your current password and a 6-digit code from your authenticator to confirm
I lost the phone with my authenticator app
Use one of your backup codes to sign in. Then go to Settings → Security and either set up 2FA on a new device or turn it off. If you've lost both your phone and your backup codes, contact V1CE support with your account email and a photo of the QR code on the back of your V1CE card. We'll verify your identity and reset 2FA manually.
Team and enterprise accounts
For SSO and team-wide MFA enforcement on enterprise plans, see "How does V1CE support SSO and enterprise MFA?" (article 96).
If this didn't fix it, start a chat with V1CE and we'll take it from here.
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FLAG FOR FRANCIS: confirm V1CE supports user-level 2FA on Free Forever + ClientCapture OS in current product. If 2FA is enterprise-only, reframe as "How do I make my V1CE account more secure?" with strong-password guidance and a "2FA coming soon" line.
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