How do I reassign a V1CE card to a different team member or V1CE page?

On ClientCapture OS, reassign a V1CE card by unlinking it from its current page and linking it to a new one. The physical card stays the same — you're just changing which page it points to.

> Other ways people ask this:
> "reassign card", "switch card to another user", "move card to new team member", "change which page my card points to", "card for new employee", "transfer V1CE card", "reuse a leaver's card"

Reassign a card on ClientCapture OS

1. Sign in at app.v1ce.co with your admin account
2. Open Settings → NFC Cards
3. Find the card you want to reassign (search by name, last 4 of the card ID, or the user it's currently linked to)
4. Tap the card row
5. Tap Unlink
6. Tap Assign and pick the new user or page
7. Save

The card is live on the new profile immediately. No re-encoding, no re-shipping.

Common scenarios

Former employee leaving. Unlink the card from the leaver's profile and assign it to a new hire, or hold it unlinked until you need it. To handle the rest of the leaver's account (deactivate, export their contacts, transfer ownership of leads), see "What happens to a team member's V1CE when they leave?" (article 70).

Same person, different profile. If someone has both a personal and a work V1CE page and wants the card to point to the work page, unlink and reassign to the work page in one step.

Swapping which page an existing card points to. Same flow: unlink, reassign. The card's physical NFC chip doesn't change. The link it serves does.

Reusing an old card for a new team member. Unlink from the previous user. Reassign to the new user. They can edit their page at app.v1ce.co. No need to order a new card.

I don't see Unlink

You need admin permissions on the team to reassign cards. If you're a regular team member, ask your team admin to do it.

If the card is still on legacy V1CE Plus, Pro, or Teams software, the reassignment flow is slightly different. See "How do I manage my V1CE team and cards?" (article 11) for the legacy flow.

Related articles

• "How do I reset my V1CE card?" (article 13) — for clearing the card before reassigning
• "What happens to a team member's V1CE when they leave?" (article 70) — for offboarding
• "My card says it is assigned to another user" (article 155) — for cards still linked to a previous owner

If this didn't fix it, start a chat with V1CE and we'll take it from here.